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North Coast HDI: This Time it's Personal - the Evolution of the Employee and Customer Experience

25 May 2022
4:00pm - 7:00pm EDT

Held at CDW, LIMITED TO THE FIRST 48 PEOPLE WHO REGISTER!

 

How's your team doing?  Having issues finding good people?  Is customer service an area of opportunity for your team?  Presented by the employee and customer experience team at CDW, this deconstructed panel discussion will focus on all aspects of the employee and customer experience. Topics on the "table" include leadership, empowerment, engagement, recruiting, retention, mentoring, talent management, incident deflection and containment, metrics and measurements, predictive analytics and prioritization of work to improve the customer experience.

Come bring your questions, challenges, stories and ideas to contribute to the group discussion.  Leave with practical ideas to implement to make your team stand out.  Leave with a few new friends too!

Date: May 25, 2022

Time: 4:00-7:00 PM

Cost: Free!  Special thanks to CDW for sponsoring this meeting..

Location:  CDW: 6450 Rockside Woods Blvd., Independence, OH 44131

 

Ticket Name Membership Type Sale Ends Price Quantity
General Admission
25 May 2022
Free
Sale Ended

25 May 2022
4:00pm - 7:00pm EDT

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  • CDW. 6450 Rockside Woods Blvd., Independence, OH 44131
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