Northcoast HDI: Creating a Service Desk Built on Customer Care

18 Mar 2021
11:30am - 1:00pm EDT

BUILDING A SERVICE DESK BASED ON CUSTOMER CARE

By Don Varela and Navy Federal Credit Union and Mike Weber of NISC

Whether your service desk is working with internal or external customers, how you take care of them is just as important as what you actually do for them.  A service desk focused on skills, but not focused on customer service is one that is woefully falling short on the needs of business communities.  Come join Don and Mike for a 2 part presentation:

Don Varela: Navy Federal Credit Union – How to build a help desk that champions your culture

Mike Weber: NISC- Creating a Culture of Customer Care

Date: March 18,2021

Time: 11:30-1:00 PM

Conference Info: Provided 2 days before the event in e-mail to registered attendees.

Ticket Name Membership Type Sale Ends Price Quantity
General Admission 18 Mar 2021 Free

18 Mar 2021
11:30am - 1:00pm EDT

Google Calendar
iCal

  • Virtual Webinar
Bookmark/Share