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Nov. 21st - Key Trends in IT Service Management

*NOTE: Change of Address!

Dec. 6th - Analyst / Desktop Support Technician of the Year Banquet

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Major Incident Management

January, 2019

Continuous Service Improvement

April, 2018

Practice Good Discussion

March, 2018

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Service Desk Security

May, 2018

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Industry relevant whitepages, informational articles, guidebooks and training tools are some of the most valuable tools that HDI members have access to. While HDI hosts a plethora of all of these tools on their website for members, the North Coast Chapter goes above and beyond to add additional content for members and non-members alike, and some of the content from past meetings can be found here. This is only a fraction of the value that you get from being a member of HDI. Please visit our Membership page to learn more.

Upcoming Events

WiFi 101

November, 2018​

Is AI the Future of IT Operations?

March, 2019

Shift Left Strategy

September, 2018​

Past Meetings

Problem Management (w/ML)

January, 2018