April 18th ​- Manager Q&A Panel

May 16th​ - Building Great Teams, One Person at a Time!


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Major Incident Management

January, 2019

Continuous Service Improvement

April, 2018

Shift Left Strategy

September, 2018​

Practice Good Discussion

March, 2018

Industry relevant whitepages, informational articles, guidebooks and training tools are some of the most valuable tools that HDI members have access to. While HDI hosts a plethora of all of these tools on their website for members, the North Coast Chapter goes above and beyond to add additional content for members and non-members alike, and some of the content from past meetings can be found here. This is only a fraction of the value that you get from being a member of HDI. Please visit our Membership page to learn more.


Problem Management (w/ML)

January, 2018

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Is AI the Future of IT Operations?

March, 2019

Service Desk Security

May, 2018

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WiFi 101

November, 2018​

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