WiFi 101

November, 2018​

Practice Good Discussion

March, 2018

Follow Us

Continuous Service Improvement

April, 2018

January 17th - Major Incident Management

February 21st - A night with the Cavs - Special Event! 

Go to Events Page to learn more

Shift Left Strategy

September, 2018​

Upcoming Events

Service Desk Security

May, 2018

Past Meetings

Login Here

Not a member yet?

     learn how to join

Industry relevant whitepages, informational articles, guidebooks and training tools are some of the most valuable tools that HDI members have access to. While HDI hosts a plethora of all of these tools on their website for members, the North Coast Chapter goes above and beyond to add additional content for members and non-members alike, and some of the content from past meetings can be found here. This is only a fraction of the value that you get from being a member of HDI. Please visit our Membership page to learn more.

Member Login

Problem Management (w/ML)

January, 2018