Brent Heyneman

Chapter Advisor

phone - (216) 647-8115 

email -

Patti Peko

Chapter Advisor

phone - (440) 759-0090

email -

Maria Grbic

VP of Special Programs

phone - (330) 490-3914

email -

Alex Sykes

VP of Programs

phone - (216) 515-5410

email -

Tami Menssen

VP of Vendor Management

phone - (216) 332-7988

email -

Jessie Coffey


phone -(216) 986-1348

email -

North Coast HDI 2018-2019 Board Members

Our Chapter Mission​

Leverage national HDI resources and best practices for the Northeast Ohio service management community and technical support professionals. Foster a welcoming environment for learning and growth for all of our members and visitors.

The NorthCoast Chapter of HDI was founded in October of 2004, and has been supporting and promoting HDI activities on a local level ever since. Serving Northeast Ohio, including Cleveland, Akron and Canton, we represent the IT Service and Support Professional community here at home, while giving our members access to valuable HDI tools and informational and networking events you can't find anywhere else. To learn more about how to become a member, visit our membership page for details.

Jenai Makulinski

VP of Finance

phone - (216) 332-7975

email -

Gil Brucken

VP of Communication

phone - (216) 525-2775 x1043

email -

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Robin Fabo

VP of Membership

phone - (330) 558-2600

email -

Eric Younkin

VP of Technology

phone - (330) 328-2835

email -

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Upcoming Events

Oct. 17th - Experience HDI, our biggest event of the year!

  • Executive Panel and Keynote Speaker Bernie Moreno

Go to Events Page to learn more